Our Core Beliefs in Action OUR CORE BELIEFS TRUST - Healthy relationships are built when all parties are committed to the best interests of the other. EXCELLENCE - Being the best requires a commitment to continuous improvement. BALANCE - Our clients, employees, and community are equally important. PERSPECTIVE - Life should be more than work and work should be fun. OUR CLIENT SERVICE COMMANDMENTS The client is our first priority; they are why we are here. Meet or exceed the client’s expectations. Communicate effectively and consistently. Create a professional and friendly atmosphere. Consistently solicit feedback. No excuses – we do what we say we’re going to, when we say we’re going to do it.